ALOIC: Leading the Development of Contact Centers, CRM, and BPO in Latin America

In an increasingly customer-focused business world, customer experience becomes a key differentiating factor. Latin America stands as a strategic epicenter for companies around the world looking to outsource their customer service and BPO operations, and ALOIC plays a fundamental role in this exciting journey. 👥🌎

What is ALOIC? 🤝 ALOIC is a non-profit organization founded by CX experts from Argentina, Brazil, Colombia, and Mexico. Our mission is to drive development and cooperation in the customer interaction industry in Latin America. We have founding members and allies throughout the region, which strengthens our presence and impact in the industry. 🌐

What is our mission? 🚀 ALOIC works on five crucial aspects:

1️⃣ International Cooperation

2️⃣ Representation

3️⃣ Relationship Building

4️⃣ Industry Promotion

5️⃣ Formation of Alliances and Associations

Our goal is to strengthen the industry and position our members as leaders in the CX field. 💼🌍

We Highlight Excellence in CX! 🏆 One of the most outstanding aspects of ALOIC are the ALOIC Awards, which recognize excellence in customer experience. Companies from all over the region compete for this prestigious award that is not only a recognition in their country but throughout Latin America. These awards are a catalyst for improving the quality of Contact Center and BPO services, benefiting both customers and businesses. 🌟🏅

If you provide contact center and BPO services or are a customer experience professional looking to stand out in a growing market, ALOIC offers you the ideal platform to connect, collaborate, and excel in this industry. Join us and be part of the revolution in customer experience in Latin America. Contact us today. 📩💬