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Your company's culture not only defines who you are but also who stays. Discover how a strong culture is key to retaining valuable talent in your organization. Organizational culture is the heart and soul of a company. Here's why it plays a fundamental role in talent retention: ...
At ALOIC, we know that the real engine of business success is human talent. The "Best Human Development Strategy" category of our LATAM Award recognizes the importance of cultivating, motivating, and retaining the best. 🌟👥 The human development strategy goes beyond training. It involv...
Juan Pablo Tricarico is a prominent professional in the Contact Center and BPO industry, with a significant career that reflects his commitment and ability to drive growth and transformation in this sector. As an International Consultant of CRM, CX, BPO, and BI, and Coach in Digital Transformation...
In the business world, acquiring new customers is essential, but the real magic happens when we turn them into loyal customers. How to achieve this? Let's explore some key strategies! 💼💎 #CustomerRetention #Loyalty #SuccessfulBusiness Unmatched Customer Experience ✨ The foundation ...
Currently, contact center and BPO companies in Latin America are facing a series of unique challenges, but also exciting opportunities for growth and innovation. 1️⃣ Adaptation to Digital Technology: Digitalization is redefining the way we interact with customers. Incorporating new technologies...
In an increasingly customer-focused business world, customer experience becomes a key differentiating factor. Latin America stands as a strategic epicenter for companies around the world looking to outsource their customer service and BPO operations, and ALOIC plays a fundamental role in this exci...
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