English
Español
Português
Welcome to a new installment of our exclusive ALOIC interviews, where we delve into the strategies and visions that define industry leaders. This time, we have the pleasure of talking to Fábio Magalhães from Banco Bmg, an institution recognized for its commitment to innovation and cu...
In this exclusive interview, Luzmila Cruz Gaitán, General Manager at AMERICAS BUSINESS PROCESS SERVICES (Américas BPS), reveals the pioneering tactics that led her organization to win the prestigious ALOIC recognition in the collections, risk, and credit category. Cruz Gaitán,...
In an era marked by innovation and digital transformation, customer experience (CX) has become a strategic priority for businesses worldwide. ALOIC had the privilege of speaking with a visionary leader in this field, Raquel Dentice, Director of Evoltis Paraguay and a proponent of organizational de...
In this special interview with ALOIC, we explore ESET Latin America's winning strategy in the "Best Inclusion and Diversity Strategy" category at the LATAM 2023 awards. Carolina Kaplan from ESET shares how their focus on diversity and inclusion press, particularly aimed at women and ...
In this interview, we speak with Vilnor Grube, CEO of ClienteSA and VP of ALOIC, about his experience and vision in the Contact Centers and Customer Experience (CX) industry. From launching influential portals to organizing leading events and awards, Grube shares insights into current and future c...
In an era where the synergy between technology and customer service is crucial for business success, Telemercado stands out as an innovation benchmark in the BPO industry. With over two decades of experience, this Cordoba-based company has revolutionized BPO business processes across Argentina, of...
In the ever-changing landscape of the Contact Center and Customer Experience (CX) industry, voices of leadership and expertise are crucial for understanding the present and shaping the future. At ALOIC, we are thrilled to present an exclusive interview with a prominent figure in this field: Ana Ka...
At ALOIC, we celebrate organizations that define the future of BPO with innovation and excellence. It is an honor to present an interview with the head of Atento, recent winner in the "Best Human Development Strategy" category at the LATAM 2023 awards. Atento, a leader in Latin...
1 - 8 of ( 8 ) records
